Join Our Team
Be part of Sri Lanka's most passionate travel community. Build your career with us and help create unforgettable experiences for travelers worldwide.
At BSL Tours, we believe that great travel experiences start with great people. We're always looking for passionate individuals who share our love for Sri Lanka and our commitment to creating authentic, meaningful travel experiences.
Whether you're an experienced travel professional or someone just starting their journey in the tourism industry, we offer exciting opportunities to grow, learn, and make a real difference in how people experience our beautiful island.
Why Work With BSL Tours?
Join a company where your passion for travel and customer service can truly flourish. We're not just a workplace—we're a community of travel enthusiasts dedicated to showcasing the best of Sri Lanka.
Travel opportunities to experience Sri Lanka's beauty firsthand
Collaborative team environment with passionate professionals
Meaningful work creating unforgettable travel experiences
Contribute to sustainable tourism benefiting local communities
Our team members don't just have jobs—they have careers that make a difference, helping travelers discover authentic Sri Lanka while supporting local communities.
Our Culture & Core Values
Our company culture is built on authenticity, excellence, and genuine care for both our travelers and our team members. We foster an environment where creativity, growth, and meaningful connections thrive.
🌟 Passion for Excellence
We're committed to delivering exceptional experiences and look for team members who share this dedication to quality and attention to detail.
🤝 Authentic Connections
We build genuine relationships with travelers, partners, and each other, creating lasting bonds that enrich every journey and work experience.
📈 Continuous Growth
We invest in our team's development and provide opportunities for professional growth within the exciting world of travel and hospitality.
When you join BSL Tours, you become part of a family that supports your professional development while making a positive impact on Sri Lanka's tourism industry.
Current Opportunities
We're actively seeking passionate individuals to join our growing team. Explore exciting positions across different departments and find where your skills and interests align with our mission.
Senior Tour Guide
URGENTLead international tour groups through Sri Lanka's most captivating destinations, sharing your deep knowledge of local culture, history, and hidden gems.
Key Responsibilities
- Lead guided tours for international travelers across Sri Lanka
- Share extensive knowledge of Sri Lankan culture, history, and traditions
- Ensure guest safety and satisfaction throughout tours
- Coordinate with local vendors and accommodation providers
- Handle emergency situations professionally and calmly
- Maintain tour equipment and vehicle coordination
Requirements
- Fluency in English and Sinhala/Tamil required
- Valid Sri Lanka Tourism Development Authority guide license
- Excellent communication and interpersonal skills
- Physical fitness for walking tours and outdoor activities
- First aid certification preferred
- Clean driving record and knowledge of island geography
Travel Consultant
NEWHelp travelers plan their perfect Sri Lankan adventure by creating customized itineraries and providing expert advice on destinations, activities, and cultural experiences.
Key Responsibilities
- Consult with clients to understand travel preferences and budget
- Design customized travel itineraries and experiences
- Coordinate bookings for accommodations and activities
- Provide destination information and travel advice
- Maintain client relationships and follow up on experiences
- Process bookings and handle travel documentation
Requirements
- Degree in Tourism, Hospitality, or related field preferred
- Strong knowledge of Sri Lankan destinations and attractions
- Excellent customer service and sales skills
- Proficiency in travel booking systems and software
- Detail-oriented with strong organizational skills
- Multi-language skills an advantage
Digital Marketing Specialist
Drive our online presence and help travelers discover the magic of Sri Lanka through compelling digital campaigns and engaging content creation.
Key Responsibilities
- Develop and execute digital marketing campaigns across platforms
- Manage social media accounts and content creation
- Analyze campaign performance and optimize ROI
- Create engaging visual and written content
- Collaborate with photography and videography teams
- Monitor industry trends and competitor activities
Requirements
- Bachelor's degree in Marketing, Digital Media, or related field
- Experience with Google Ads, Facebook Ads, and SEO
- Proficiency in design tools (Photoshop, Canva, etc.)
- Strong analytical and creative skills
- Knowledge of travel industry trends and best practices
- Portfolio demonstrating successful digital campaigns
Operations Coordinator
Coordinate the seamless execution of tours and travel services, managing logistics, vendor relationships, and ensuring every detail of our guests' experience is perfect.
Key Responsibilities
- Coordinate tour logistics and vendor relationships
- Manage booking systems and guest information
- Liaise with accommodations, transport, and activity providers
- Monitor tour quality and guest satisfaction
- Handle operational challenges and emergency support
- Maintain operational documentation and reports
Requirements
- Strong organizational and multitasking abilities
- Experience in travel operations or hospitality
- Excellent communication skills in English
- Proficiency in Microsoft Office and booking systems
- Problem-solving skills and attention to detail
- Ability to work under pressure and meet deadlines
Customer Experience Manager
Ensure every traveler has an exceptional experience from booking to return, managing customer relationships, feedback, and continuous service improvement.
Key Responsibilities
- Oversee customer service operations and team
- Handle escalated customer inquiries and complaints
- Develop customer experience improvement strategies
- Train and mentor customer service team members
- Monitor customer satisfaction metrics and feedback
- Implement quality assurance programs
Requirements
- Bachelor's degree in Business, Hospitality, or related field
- Proven experience in customer service management
- Excellent problem-solving and communication skills
- Experience with CRM systems and analytics
- Leadership and team management experience
- Understanding of hospitality industry standards
Driver Guide
URGENTProvide safe, comfortable transportation while sharing local insights and cultural knowledge, ensuring guests experience authentic Sri Lanka beyond the destinations.
Key Responsibilities
- Provide safe and comfortable transportation for guests
- Share local knowledge and cultural insights during journeys
- Maintain vehicle cleanliness and safety standards
- Assist with luggage and guest needs
- Coordinate with tour guides and operations team
- Handle minor vehicle maintenance and emergency situations
Requirements
- Valid heavy vehicle driving license with clean record
- Minimum 3 years professional driving experience
- Basic English communication skills
- Knowledge of Sri Lankan geography and attractions
- Customer service orientation and friendly demeanor
- Physical fitness and reliability
Don't see the perfect role? We're always interested in meeting talented individuals who share our passion for travel.
Send General Application
Professional Development & Benefits
We invest in our team members' success through comprehensive training programs, competitive benefits, and clear career advancement paths within the travel industry.
📚 Training & Certification
Comprehensive onboarding, ongoing skills development, and support for industry certifications and language training.
💼 Career Advancement
Clear promotion pathways, leadership development programs, and opportunities to specialize in different aspects of travel operations.
🎯 Performance Recognition
Performance bonuses, employee of the month programs, and recognition for outstanding customer service and innovation.
Our team members enjoy competitive salaries, health benefits, paid time off, and the unique perk of experiencing Sri Lanka's destinations through familiarization trips.
READY TO START YOUR JOURNEY?
We'd love to hear from you! Get in touch to learn more about career opportunities at BSL Tours and how you can be part of creating extraordinary travel experiences.